ensures emplois dans Meurthe-et-Moselle

The Technical Support Team Leader (F/M) is responsible for coordinating all support activities related to services on SCE (Sartorius Chromatography Equipment) products : Support, SAT, IQ/OQ, maintenance, automatisme. Grow with us - Your Responsibilities: - Organize the management of responses an solutions to technical problems transmitted by the regions (field technicians, administrations,...

Customer relationship management • Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc) • Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification. • Accountable for...